Property Services offers an array of quality management services that
you expect and deserve.
Account Manager: A qualified professional Spectrum manager will be assigned and dedicated to overseeing your account.
This point person will be your day-to-day contact person regarding all aspects of the provided management services.
In addition, a host of experienced behind the scenes" staff will support their efforts to ensure that alll runs smoothly.
Services: Spectrum will
assist homeowners and/or residents with inquiries and requests, or
channel them to appropriate persons for solutions.
Interaction: Your personal Spectrum manager will act as liaison
with the Board. They will
prepare scheduled Board meeting packets, as well as attend and
participate in, or conduct as needed, the Board meetings and annual
meeting. Spectrum will also
monitor and ensure that all Association policies, procedures and
standards as established by the governing documents and the Board of
Directors are implemented and maintained to the highest integrity and
community harmony. An
orientation program for the Board of Directors can also be conducted at
the outset of the Spectrum contract and on a periodic basis as new Board
members are elected.
Services: In addition to regular business hours, Spectrum
provides a 24-hour, 365-day-a-year emergency service to all residents
and owners. Our “after
hours” service is handled by rotating Spectrum managers qualified to
respond to common area emergencies such as rain damage, natural gas
leaks, electrical or plumbing problems, and any situation that might
endanger life, health or property.
Maintenance & Vendor Services: Maintenance services are handled through your own approved Association vendors. Spectrum can evaluate all day-to-day maintenance policies and procedures, as well as the implementation of preventive maintenance programs as directed. Our experience with many different vendors enables us to provide qualified bids and supplier/service provider recommendations as needed. Costs and quality of service performed by independent contractors and/or on-site personnel are constantly evaluated and monitored to meet Board criteria and approval.
Inspections: A Spectrum manager or specialist will conduct
periodic on-site inspections designed to monitor the status of the
common areas as well as other areas of community concern.
A report of each inspection, recommendations and/or action taken
will be provided at regularly scheduled Board meetings.
Violations: Spectrum will maintain a listing of violations
reported and send out violation notices to homeowners.
Violation histories are also tracked for each unit and reported
monthly to the Board. Spectrum
stays up-to-date on laws affecting violations and have experience in
working toward viable solutions for the homeowner and Association.
1259 Callens Road, Suite A, Ventura, CA 93003
Fax: 805.642.6161 Phone: 805.642.6160 Toll Free: 800.642.8333